Home Renew Plan respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes what we collect, why we collect it, how it is used and safeguarded, and the choices you have. By using our website or our services, you agree to the practices described here. If you have any questions, please reach us at contact@homerenewplan.com.
We collect information that you provide to us directly through our website forms and communications. This may include your name, email address, birthdate, phone number, project details and any message you choose to send us. When you subscribe to our newsletter, we collect the details entered on our subscription form, including your name, email address and birthdate, together with your consent to receive our emails.
Like most websites, our systems may also gather basic technical information automatically, such as your browser type, device type, pages visited and general usage patterns. This information helps us keep the website running smoothly and improving.
We use the information you share to respond to your enquiries, plan and deliver the home improvement services you request, and communicate with you about your project. Newsletter details are used to send you the inspiration, maintenance reminders and updates you signed up for. We may also use your information to improve our website, understand which services interest our visitors and keep our communications relevant and respectful.
We ask for your birthdate for one simple purpose: to send you a warm greeting around your birthday, and to better understand the households we serve. We never use it to make decisions about you, and you are always free to leave it blank where the form allows.
Our newsletter is strictly permission-based. You join through our Subscribe page, where you explicitly agree to receive our emails and accept this Privacy Policy and our Terms and Conditions. You may leave at any time through our Unsubscribe page, which asks for your name, email address, birthdate and a confirmation checkbox so that we can securely match your request to your subscription record. Once your request is processed, you will no longer receive our newsletter emails.
Our website may use cookies and similar technologies that are essential for the site to function and to remember simple preferences. These tools do not give us permission to access unrelated information on your device. You can restrict or delete cookies through your browser settings at any time, although some website features may work differently as a result.
Home Renew Plan does not sell, rent or trade your personal information. We share it only with trusted service providers who help us operate our business — for example, email delivery platforms that send our newsletter or scheduling tools that manage appointments — and only to the extent they need it to perform their work. We may also disclose information if required by law or to protect the rights, safety and property of our company and our customers.
We use reasonable administrative, technical and organizational safeguards to protect your personal information against unauthorized access, loss, misuse or alteration. Access to your data is limited to team members who genuinely need it to serve you. While no method of transmission or storage can be guaranteed absolutely secure, we work diligently to keep your information as safe as your home.
You have the right to ask what personal information we hold about you, to request corrections to anything inaccurate, and to ask us to delete your details from our records. You can also withdraw your newsletter consent at any time. To exercise any of these rights, simply write to us at contact@homerenewplan.com or call +1 703-688-3647. We will respond to every genuine request with care and courtesy.
Our website and services are intended for adult homeowners and are not directed at young children. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will remove it promptly.
Our website may occasionally link to external resources we find useful or inspiring. Please note that once you leave our website, this Privacy Policy no longer applies. We encourage you to read the privacy statements of any other site you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or services. Any revisions will be published on this page. We encourage you to review it periodically so that you always know how your information is treated.
Questions about this Privacy Policy or about how we handle your data are always welcome. Reach out to us at: